Terms and Conditions

Booking Terms and Conditions

SEWF C.I.C. reserves the right to refuse and/or cancel bookings if the terms and conditions have not been met. This includes the right to cancel bookings after payment has been made. 

Payment must be made by credit card through SEWF’s online event platform Hopin, which uses Stripe to process payments. The price includes a non-refundable administration and booking fee. SEWF is not liable for any additional credit card or bank charges you may incur, or any exchange rate differences. We are unable to issue invoices or accept any other method of payment. Please provide an email address where requested so that joining details can be sent to you prior to the event. 

Card payment issues 

SEWF is unable to assist with card payment issues as these are managed by Stripe and your bank. More information: Stripe support information. 

Ticket sharing 

Ticket sharing is not permitted. If this happens, SEWF reserves the right to cancel the ticket with no refund. 

Ticket renaming/swapping 

Tickets are linked to individual Hopin accounts with the information provided at registration. It is not possible to rename or swap tickets.  

Refunds 

Refunds must be submitted in writing by email to enquiries@sewfonline.com, email subject “Refund” with your ticket confirmation and payment receipt attached. For a refund to be acknowledged, you must provide these details, and have received written confirmation in return. Refunds are accepted up to 14 days before the event. There will be no refunds after this time. As noted above, ticket prices include a non-refundable booking and administration fee. All refunds will be notified and processed within one month of the event end date. 

Recorded content 

Recorded content must not be used for any other purposes other than individual personal/professional learning and it must not be distributed without SEWF’s permission.  

Programme / information changes 

It may be necessary, for reasons beyond the control of the organiser, to change the programme content, speakers and/or timings. SEWF C.I.C. is not liable for any changes. 

Disclaimer 

Speakers are responsible for the contents of their respective presentations. It is the policy of SEWF C.I.C. to give the fullest freedom to contributors / speakers to express their opinions. The opinions expressed by the SEWF team do not necessarily represent the views of SEWF C.I.C. event partners and supporters.