Terms & Conditions

BOOKING TERMS AND CONDITIONS

SEWF C.I.C. (SEWF) reserves the right to refuse and/or cancel bookings if the terms and conditions have not been met. 

Ticket sharing 

Ticket sharing is not permitted. If this happens, SEWF reserves the right to cancel the ticket.

Streaming of content

Streaming of content is not permitted without an SEWF Community Hub Pass. If this happens, SEWF reserves the right to cancel the ticket and ban from future events.

Recorded content 

Recorded content must not be used for any other purpose other than individual personal/professional learning and it must not be distributed without SEWF’s permission. 

All sessions will be recorded, if you do not want your image shared, please refrain from turning on your camera during breakout sessions.

Programme / information changes 

It may be necessary, for reasons beyond the control of the organiser, to change the programme content, speakers and/or timings. SEWF is not liable for any changes. 

Disclaimer 

Speakers are responsible for the content of their respective presentations. It is the policy of SEWF to give the fullest freedom to contributors / speakers to express their opinions. 

BOOKING TERMS AND CONDITIONS (SEWF25, 29-30 October 2025)

SEWF C.I.C. (SEWF) and SEWF25 Co-host Impact Hub Taipei reserve the right to refuse and/or cancel bookings if the terms and conditions have not been met. This includes the right to cancel bookings after payment has been made.

Payment must be made by credit/debit card through the event registration platform, which uses Cvent Payment Services (CPS) to process payments. The price includes a non-refundable administration and booking fee. SEWF and Impact Hub Taipei are not liable for any additional credit/debit card or bank charges you may incur, or any exchange rate differences. We are unable to accept any other method of payment. 

Card payment issues
SEWF and Impact Hub Taipei are unable to assist with card payment issues as these are managed by Cvent and your bank.

Ticket sharing
Ticket sharing is not permitted. If this happens, SEWF and Impact Hub Taipei reserve the right to cancel the ticket with no refund.

Ticket categories: Physical Pass and Digital Pass – What is included? 

  • Physical Pass includes access to the two-day event (29-30 October) at Songshan Cultural Park including access to exclusive in-person only sessions, in-person networking, the social enterprise marketplace, morning and afternoon refreshments and lunch on 29 and 30 October 2025. The Physical Pass also includes all Digital Pass features and the event app. Optional add-ons include social enterprise tours (27 October and 31 October), evening activities and Fringe Day events (28 October). 
  • Digital Pass:  Connect with thousands of like-minded people with early (online) access (up to 10 days before the event) including the participant contact list, online meeting scheduler and chat, access to hybrid sessions streamed live from Taipei with live chat and Q&A, online networking and more.

All ticket prices are inclusive of Taiwanese VAT (5%) and a non-refundable booking and administration fee. 

Ticket types
Please find more details on eligibility for different ticket types below: 

  • SEWF25 – General (Digital Pass and Physical Pass): General access to SEWF25. 
  • Social enterprise and non-profit (Digital Pass and Physical Pass): Discounted ticket price for social enterprises and registered non-profit organisations and charities. Find out more https://sewfonline.com/about-sewf/about-social-enterprise/ 
  • U25 Youth Pass: For participants who are under 25 at the time of purchase. Registrations will be checked.
  • Taiwanese U25 Youth Pass and General: These ticket types are for Taiwanese citizens as they have been subsidised by the Taiwanese Government. The discounted price was available until 23:59 Taiwan Standard Time (TST) (UTC+8) on 14 March 2025 [date updated on 28/02/25]. After this date, these ticket types will no longer be available and pricing will revert to standard pricing (SEWF25 General, social enterprise and non-profit, U25 Youth). 
  • Digital Pass: Low income, lower middle income and conflict affected countries: As defined by World Bank Atlas. The qualifying criterion is the regular business address of the participant. Registrations will be checked and if the participant’s address does not match the selected category the ticket will be cancelled.

Discounts

SEWF and Impact Hub Taipei work to secure partnerships and sponsorships to provide tickets at a discounted price. Additional discounts include:

  • Super Early Bird: The Super Early Bird discount (10% additional discount on the Early Bird price) closed on 25 November 2024 at 23:59 Taiwan Standard Time (TST) (UTC+8). 
  • Early Bird: The Early Bird discount (10%) closed on 14 March at 23:59 TST (UTC+8).
  • Group discounts: 10% discount available on purchase of 10 tickets or more. Must be the same ticket category and be purchased at the same time. Not applicable in combination with the “Super Early Bird”. 

 

Refunds 

Refunds are accepted up to 24 August 2025 23:59 Taiwan Standard Time (UTC+8). You can choose to pass your ticket to someone else or donate it to the SEWF25 Bursary Programme. To request a refund, email events@sewfonline.com with a copy of your ticket confirmation email and the subject line “Refund”.  There will be no refunds after this time. Ticket prices include a non-refundable booking and administration fee, which includes Cvent platform fees. 

Ticket swaps

No ticket swaps will be permitted after 20 October 2025 at 18:00 TST (UTC+8) except for extenuating circumstances and with permission from the ticket holder identified by registered email address. To request a ticket swap, email your booking confirmation with the full name and email of the person you are transferring your ticket to: events@sewfonline.com (deadline 20 October 2025).

SEWF25 Week events: Fringe Day, Social Enterprise Tours and Community Hubs

SEWF and Impact Hub Taipei are not responsible for the organisation or content of these events. More information coming soon.

Recorded content 

Recorded content must not be used for any other purpose other than individual personal/professional learning and it must not be distributed without SEWF’s permission. 

Programme / information changes 

It may be necessary, for reasons beyond the control of the organiser, to change the programme content, speakers and/or timings. SEWF and Impact Hub Taipei are not liable for any changes. 

Disclaimer 

Speakers are responsible for the content of their respective presentations. It is the policy of SEWF to give the fullest freedom to contributors / speakers to express their opinions.