Event FAQ

Please review our FAQ below to see if this page can help address your query. If you cannot find the information you are looking for, contact the SEWF Team at digital@sewfonline.com.

Frequently Asked Questions

What date is SEWF Digital?
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21 – 25 September 2020.

However, for those registered for the live event, world-class event content will be available to watch up until September 2021 so you can continue to experience SEWF Digital long after the official event week has ended.

What time does SEWF Digital start/end?
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06:00 BST (UK) – 20:00 BST (UK) (start and end times vary each day). Please note that our event platform Hopin adjusts the programme timing to the time zone you are in. However, we recommend that you check the time shown on Hopin with the programme on our website and your time zone. A useful website for doing this is Time and Date Meeting Planner (remember to put the actual date of the event).

How do I register for SEWF Digital?
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You can register via this link.

If you are new to Hopin you will need to set up a Hopin account. Once activated, if you are not automatically redirected to the SEWF Digital registration page, click the event registration link above again or paste into your search bar.

What ticket type should I book?
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  • Early bird:Standard tickets priced at the early bird rate are only available until 1 August 2020 (23:59 BST/UK 31 July). After this date they will be charged at £49 GBP. This rate should be selected by anyone that doesn’t qualify for low income, start-up social enterprise, student or youth.
  • Low income, lower middle income and conflict affected countries:As defined by World Bank Atlas at June 2019. The qualifying criterion is the regular business address of the delegate. Registrations will be checked and if the delegate address does not match the selected category the ticket will be cancelled.
  • Start-up social enterprise / student / youth:Start-up social enterprise (within 24 months) employing fewer than 10 people and with turnover of less than £100,000 GBP at last accounts. Any full-time student. Please use your university/college email address to register. Anyone under 25 years old.
  • Bursary tickets:There are two types of bursary tickets 1) COVID-19 Hardship tickets and 2) Low income, lower income and conflict affected countries. More details below.
  • Group discount (10% for groups of 10 or more): Please contact digital@sewfonline.com with the number of tickets required and a CSV file with the following information for each registration in the following order (email, first name, last name, job title/position). Please note that these details will be shared with our event platform Hopin so that a ticket can be issued. To access the event, all participants will need to create an account with Hopin. Group payment will be required prior to issuing tickets. Prior to 1 August the ticket price will be charged at the early bird rate (£39 per person). Please note that ticket swaps are not possible. Please refer to our terms and conditions for more information.
Are there bursaries available for SEWF Digital?
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There are two types of bursary tickets available 1) COVID-19 Hardship tickets and 2) Low income, lower income and conflict affected countries, as defined by the World Bank Atlas at June 2019. These tickets have been made available thanks to the generous support of SEWF partners and other delegates. Tickets are designated for people that genuinely cannot afford the standard registration fees and there are limited tickets available. More details on eligibility and to apply.

Can I register a group for SEWF Digital on Hopin?
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At this time, it is not possible to make a group booking through Hopin. Each delegate needs to have or create a Hopin user account before booking events through this system.

How do I access my ticket for the event?
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Once registered, login to your Hopin account and go to your dashboard where your ticket will show.

I haven’t received my booking confirmation/receipt. How do I receive this?
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Check your junk folder and if you’re booking confirmation is not here, then email digital@sewfonline.com and the team can resend your booking confirmation. Please mark no-reply@hopin.to as “safe” so that emails go to your inbox and not your junk folder.

How do I nominate a speaker/session for SEWF Digital?
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This year we are working with regional partners to design programme content and manage speaker nominations. If your enquiry is related to a speaker enquiry or session nomination, don’t miss the opportunity to nominate session content through the SEWF Digital Slack channel (session nominations open 1-31 August to registered participants only). More details available on Slack. Register for SEWF Digital to join the conversation and connect with other participants ahead of the event.

How do I book for the SEWF Policy Forum 2020?
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SEWF Policy Forum is a private event and by invitation only. Invitees have been recommended by global partners and issued accordingly.

How do I book a booth at SEWF Digital marketplace?
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View information on our marketplace, then contact the team at digital@sewfonline.com to book your booth.

How do I become a sponsor of SEWF Digital?
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Contact digital@sewfonline.com.

How do I become a promotional partner of SEWF Digital?
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Contact digital@sewfonline.com.

I'm new to Hopin. How does it work?
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Click on the following link to view how to navigate Hopin as an attendee when an event is live – https://www.youtube.com/watch?v=QRBVbUCNTTg